Increased Coordination & Communication – I think the idea of having some sort of increased coordination/communication is a great way to manage people that sign up for a peak but need to back out. As I mentioned in a previous post, had I (or others on the peak I flagged) known that an adjacent peak was not going to be flagged due to a last minute cancel, perhaps we would’ve done things a little differently to get ‘em both covered.
I updated the website hourly as the event closed in so that people knew exactly where we stood with the peaks. I’m a big proponent for not cluttering inboxes, so I leave it for the hikers to check the site for more information.
But you did give me an idea of sending out an e-mail to the participants highlight expectations, ideas and encouragements prior to the event.